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Call Centre Expo 2007 |
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 AlwaysON exhibited its fast track to customer service excellence at Call Centre Expo 2007 - Europe's premier event for customer contact solutions.
AlwaysON has invested in the most powerful and scalable technology to offer the best integrated unified communications service available – from office telephony to advanced contact centre with full back office integrations... ON DEMAND and with NO CAPEX.
Able to replace or work alongside existing telephony and call centre investments, AlwaysON's managed services can dynamically scale up and down to match demand.
Suited to all sizes of organisation, it solves telephony and contact centre requirements within a single unified service. Mix and match service options aid rapid deployments and AlwaysON is able to offer tailored solutions when more complex applications are required; including work-flows, bespoke IVR, database integration and advanced voice recognition to name but a few.
On demand services include:
- PABX extensions, SIP Trunking and Remote Working
- Microsoft Live Communications Server Integration
- Advanced ACD
- IVR and Auto Attendant for complex call handling
- CTI screen popping from business applications
- Call recording for FSA compliance and Quality Assurance
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Next Event
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AlwaysON will be exhibiting and presenting at IPSEC 2009, 27 -29th January 2009 at Stoneleight Park, Near Coventry, UK |
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Latest News
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Reading, Berks - 14th October, 2008 Smith promoted to COO and Zaremba taking more strategic role eyeing acquisitions. |
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Reading, Berks - 4th February, 2008 AlwaysON was selected as an IIPSEC 2008 Award Finalist for its innovative IP over ISDN solution for a major Grocery chain.
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Reading, Berks - 23 August, 2007 AlwaysON warns of a mobile phone scam that is stealing text messages from users accounts.
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