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Remote & home working |
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The business caseCompanies are increasingly embracing remote and home-working for many reasons: better utilisation of resources, enhanced customer services, lower environmental and cost reasons associated with unnecessary travel and a more fluid workforce. To be effective, the remote or home-worker needs the same communication tools that are available in the main office, including full telephony features, access to corporate data sources and protected access to the public internet. The AlwaysON remote and home-working solution provides a secure way to work smarter and reduce costs.
Solution benefits
- Secure access to company data from home: EPoS, database, CRM, financial and HR applications.
- IP telephony that is fully integrated with the company phone system.
- Perfect reliable delivery mechanism for latency-sensitive applications, such as IP voice and Citrix, to home-workers.
- UK-wide service with a range of bandwidth speeds to suit different home-workers’ needs.
- Single provider of complex communications services.
- Simple to administer using the AlwaysON administration portal, COMPASS.
Opportunities for cost savings
- Free voice calls between home-workers and company sites that are connected to the AlwaysON voice service.
- Communications costs are administered and controlled through the single company account.
- Reduced cost calls to external landlines and mobiles for home-workers.
- Avoid the time and expense of home phone and ISP expense reports.
- No need for additional security measures (hardware, software & expert manpower).
An integral component of the company VPNConnectivity needs to be fully integrated with the ‘corporate network’, which includes connectivity to other remote and home-workers. This requirement is very different from and should not be confused with the traditional ‘working from home’ solution based on the PSTN and a VPN (virtual private network) tunnel over a residential broadband or dial-up service. The AlwaysON solution is a business-grade service delivered over a fully secure and private connection that is an integral component of the company VPN.
Converged telephony and data servicesTelephony is provided by a high quality IP handset that connects directly to the company’s telephone system. This means that the user can make and receive calls as if working from the office and be fully integrated within the company’s contact system. Often, the telephony service is provided by the AlwaysON hosted telephony or advanced contact centre services. The AlwaysON service includes an AlwaysON router so that a PC or laptop can connect to the company network. Public internet access is provided by the AlwaysON tier 1 internet connection, which is fully protected by firewalls and intrusion prevention technology. This avoids the risks associated with internet access using local services that are unmanaged and uncontrolled.
Simple administrationManaging the estate of remote and home-worker services is simplicity itself using the AlwaysON web portal. The administrator, who does not need IT skills, can easily add, change and cease home-worker services by selecting the on-line options, while AlwaysON manages the underlying processes. |
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Next Event
AlwaysON enjoyed a hectic 4 days exhibiting at IFSEC 2008 - the leading global event for the security industry - and this year saw strong growth in enquiries about its secure IP managed networks for remote CCTV, Access Control and Facilities/Building Management Systems.
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Latest News
Reading, Berks - 4th February, 2008 AlwaysON was selected as an IIPSEC 2008 Award Finalist for its innovative IP over ISDN solution for a major Grocery chain.
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Reading, Berks - 23 August, 2007 AlwaysON warns of a mobile phone scam that is stealing text messages from users accounts.
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Reading, Berks - 11 May, 2007 European Mobile Telecomms giant Orange has joined forces with AlwaysON, the leading provider of Private MPLS – VPN solutions, to provide the Total ON Demand Security solution for the Security Industry.
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